Journal of North Khorasan

Abstract Background& Objectivs: Indicators of hospital are the most important factors to show the performance of the hospitals. They are a tool for comparing the amount of services, evaluating services and comparing services with standards or comparing with previous years. The aim of this study was to investigate the performance of educational hospital of North Khorasan University of Medical Sciences and comparing to country indicators Material & Methods: This project is an analytical study which describes and compares the performance of educational hospital of North Khorasan University of Medical Sciences in year 2011 and 2012. The data were collected by referring to statistical unit of health deputy and analyzed using Excel software and Pabon Lasso chart Results: The indicator of bed of occupancy in 2011 was 81% and in 2012 was 74%. The indicator of average length of stay in both years was 3.2 unchangeably and the indicator of bed turnover interval was 1.2 in both years which was in a good status in compare to standards. Also by using Pabon lasso chart was determined that 3 hospitals were in zone 3, 2 hospitals were zone2 and one hospital was in zone 4. Conclusion: performance indicators in educational hospitals of North Khorasan Universities of Medical Sciences was in a good condition in Comparison to the standards. The educational hospitals had high performance according to Pabon lasso chart, 50%.

Abstract Background & objectives:Service quality is important in evaluating hospitals. For accurate evaluating, it should be a standard to compare the quality and quantity of existed status of emergency units. Promoting the quality of service in emergency unit needs accurate measuring of existed conditions and investigating the problems of this unit. The goal of this study is investigating the performance of emergency unit of hospitals. Materials and Method:This project was a descriptive –cross sectional study in 2011 which investigated six emergency indices related to human resources, structural issues, medical facilities and medicine, non-medical and security facilities and medical services in all hospitals of the province using standards of ministry of health evaluating checklist were evaluated. The data was analyzed by SPSS software and presented with descriptive statistics and single sample t-tests. Results: From total score of 1801, the studied hospitals acquired scores were as follow: hospital A 1552, hospital B 1463, Hospital C 1440, hospital D 1394, hospital E 1420 and hospital F 1449. According to these scores, hospital A was categorized in first class hospitals and the rest of hospitals were categorized in second – class. Conclusion: Although these hospitals were categorized in first and second class by final score of evaluating checklist of ministry of health care , still some promotion and upgrading is demanded.